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There
are over 6,000 collection agencies in the United States, yet only one of them
is widely offered as a membership benefit by business and professional
associations. I.C. System. There are many reasons why about 1,000
associations have chosen I.C. System's collection programs as a membership
benefit...
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First Party
Collections
I.C. System provides
first party collection efforts in the name of the client. Whether our
collectors work off of your system or through I.C. System’s own automated
collection system, all contacts are made in your name with an emphasis on
maintaining customer loyalty and goodwill.
This seamless transition
of recovery efforts allows our clients to turn over outstanding balances to
I.C. professionals without notifying and alarming debtors.
0-to-30 Day Dialer
Programs
The best collections
opportunity is the first contact with the debtor.
I.C. System combines
communications skills and dialer technology to be the first hello. These are
typically First Party (operating in the client’s name) projects on
client-extended hosts that help clients reduce caseloads for improved
internal performance.
The emphasis of these
programs is on customer relationship management, activated dollars, and
rejuvenated customers.
Risk-Based Outsource
These programs are
designed to provide Third Party collections on high risk accounts via client-extended
host. RBO’s primary focus is curing accounts.
Unique to this program, accounts are returned at cure and commissions are
pegged to roll rates. IC’s RBO clients benefit from:
• Reduced costs
• Increased cures
Locate & Cure
These programs combine
IC’s skip effectiveness with our collection skills. Upon verification of
phone numbers, request for the Now Due amount is made. These programs can be
either First or Third Party (depending on delinquency) and are most effective
on client-extended hosts. Advantages to our clients are:
• Assurance that undialable accounts are worked
• Improved cure rate
Pre-Collect Programs
Reach your
customers early to avoid charge-offs.
The ability to provide
the highest quality service in a large volume environment is an I.C. System
hallmark.
Third Party Pre-Collect
programs typically combine letters and telephone calls to recover outstanding
debt. The objective is to re-establish the service relationship and to reduce
delinquencies, charge off dollars and collection expenses. Notification to
Credit Bureaus is an option.
Recovery Plus
Our proven
pre-collect letter service consists of sending between one and five
collection notices to consumers. Collection notices direct payments and
consumer communications to the client. Accounts that remain unpaid are
transferred to
I.C. System's full service, intensive collection teams.
Early-Out Collections
The ability to collect a delinquent account declines swiftly over time. I.C.’s Early-Out Programs combine professional collection
skills with efficient technology to reach your customers earlier and avoid
charge-offs.
• Reduce charge-offs
• Reduce agency expenses
Contingency
Collections
Premier Collect
For your
hard-to-collect and larger debts, you need a comprehensive program with power
and impact. Premier Collect uses highly effective people, technology, and
techniques to recover past due receivables.
Charged-Off
Collections
Our experienced
collection teams know how to negotiate with your debtors while maintaining
customer goodwill. When an account has been written off, we go after the debt
using a proven combination of letters, phone calls, and credit reporting
while remaining focused on positive customer relationships.
Submit the following information to request your member
benefits information, or call 1-800-967-0047
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